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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adam Hodson

Adam Hodson

August 21, 2024

5  out of  5
rating by Adam Hodson
"I love working with LaDonna and her team! Sandy is my go to person any time I have a question about my policy or need to make a change."
We responded:
"Adam, We LOVE working with you!! Where would good neighbors be without each other?? We so appreciate your trust and confidence in our team! Sandy is platinum and only does her best job for you and each of our clients. Thank you for allowing Sandy to do her job in reviewing policies and coverages to meet YOUR needs. We sure appreciate you, thank you for taking the time to do the review as well!! "
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Blaise D'Sylva

August 5, 2024

5  out of  5
rating by Blaise D'Sylva
"LaDonna and her team have been extremely helpful to us as we determined our home and auto insurance needs. They are very friendly and knowledgeable and provide top-level service that you want from an agent. Highly recommend!"
We responded:
"Blaise, it is our honor & pleasure to assist your family with your insurance needs! Thank YOU for your business and for your time with State Farm. Thank you for choosing the protection that you need, we are here for you, like a Good Neighbor, and for choosing the LaDonna Koeller Insurance Agency to assist ."
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Laura Niebylski

July 18, 2024

5  out of  5
rating by Laura Niebylski
"Ladonna Koeller and team are amazing fantastic I have been with them for over 20years and they have done such a wonderful job!!!!!!"
We responded:
"Laura, Thank you for taking the time today to review your coverage & make changes that make sense for YOU and your budget! You are such a pleasure to work with, we so appreciate you taking your time to review the office as well! Thank you for choosing the LaDonna Koeller State Farm Agency & For being Our Good Neighbor! "
Profile photo of Ann Robbins

Ann Robbins

July 15, 2024

5  out of  5
rating by Ann Robbins
"Been working with Eddie for years and he is always quick to respond! A pleasure to work with and super helpful."
We responded:
"Thank you Ann for taking the time to review our office...Eddie is an absolute pleasure to work with, he takes care of our clients every day just like a Good Neighbor...Thank you for choosing the LaDonna Koeller State Farm Agency! "
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Doug McMahan

July 10, 2024

5  out of  5
rating by Doug McMahan
"THE best insurance agency in town and THE most awesome agent in Sandy Longhurst!!! Beyond responsive, helpful with clear explanations of all policy terms and coverage/cost options! Thank you once again Sandy!!!!"
We responded:
"How can I agree with you more?? Sandy is the top of the top!! She makes this insurance business a pleasure to handle! Doug, we cannot thank you and your beautiful family for allowing us to take care of your insurance and financial needs! We are proud to give you the Big State Farm Hug to wrap around you and yours! Thank YOU guys for choosing State Farm and the LaDonna Koeller Insurance Agency, we sure appreciate you!"
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JOHN

July 9, 2024

5  out of  5
rating by JOHN
"Great Insurance with great agents! Sandy and Wendy are always there for me, answering all my questions, and helping me save money along the way. It is very convenient to have them in my neighborhood looking out for me. Thank you!"
We responded:
"John, thank YOU for being our Good Neighbor! WE cannot thank you enough for taking the time to mention Sandy & Wendy. Those gals are Platinum Agents! It is our absolute pleasure to take care of you and your insurance needs. Thank you for allowing us to do our job by reviewing your coverage and making sure you are not paying for more than you need. Thank you for choosing the LaDonna Koeller State Farm Agency, thank you for your business!!! "
Profile photo of Bryan Mae

Bryan Mae

July 2, 2024

5  out of  5
rating by Bryan Mae
"The team is amazing to work with! I have been with them since 2014 and have been very satisfied!"
We responded:
"Bryan! We cannot thank you enough for your time to do this review! We so appreciate your business Bryan. It has been our pleasure to assist you in the insurance world, We have loved watching you, your family and business grow over the last 10 years...Thank YOU for allowing all of us: Sandy, Rene, Eddie, Wendy and myself to take care of you at the LaDonna Koeller State Farm Agency. Thank you for being our Good Neighbor!!!"
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user user

June 18, 2024

5  out of  5
rating by user user
"Sandy is knowledgeable, patient and gives care to detail. She is always eager to answer my questions. Even on something small about policy. She is really the best and highly recommend. Thanks alot Sandy!"
We responded:
"Thank you so much for sharing! It is our pleasure to assist you, Sandy is the cherry on top! The LaDonna Koeller State Farm Team does take priority to ensure that your needs are met, your coverage is appropriate to cover your assets and we always get to take wonderful care of YOU! Thank you for choosing the LaDonna Koeller State Farm Agency and being our Good Neighbor!"
Profile photo of David Drabek

David Drabek

June 10, 2024

5  out of  5
rating by David Drabek
"Ladonna Koeller and her staff are AWESOME! They are extremely helpful, proactive and thorough starting with getting quotes, continuing coverage, ensuring I have the appropriate coverage and extremely helpful on the rare occasion I need to file a claim. There is no way you can go wrong with this awesome team!!"
We responded:
"Dave, it is our absolute pleasure to be your Good Neighbor State Farm Agent! You make our job easy by reviewing your coverage; We want to insure what is important to YOU! Thank you for choosing LaDonna Koeller Agency and State Farm. You are a 5 star Good Neighbor!"
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David Giordano

May 24, 2024

5  out of  5
rating by David Giordano
"Sandy did a wonderful job of writing up a new vehicle auto policy on very short notice on a Friday afternoon right before a 3-day Memorial Day weekend. While people like to take that Friday off or leave work early, Sandy listened carefully to our auto insurance needs and wrote up the perfect policy for us ….just in the nick of time! Much appreciated, Sandy! Highly recommend! ⭐️ ⭐️⭐️⭐️⭐️"
We responded:
"Thank you David for recognizing Sandy! Not only is she nice, but so efficient, knowledgeable and professional! Thank you for choosing the LaDonna Koeller Agency, our team needs YOU to make it work. Thank you for being our Good Neighbor! "
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RegenerationMix

May 10, 2024

5  out of  5
rating by RegenerationMix
"I added to my life insurance policy over email. They made it super easy and fast. No hassle and quickly done."
We responded:
"Thank you so much for taking the time to share your experience with the LaDonna Koeller State Farm Agency! Thank you also for caring about your family and ensuring they will be okay when you are no longer on earth to provide for them...Please share with your family and friends, we would love to assist them with their need of ensuring their loved ones are taken care of as well. Thank you for being our Good Neighbor! "
Profile photo of Michelle Lee

Michelle Lee

May 9, 2024

5  out of  5
rating by Michelle Lee
"State Farm’s LaDonna Koeller Agency is efficient, especially their most friendly agent, Sandy Longhurst. She has been our agent for the last 15 years and have helped us with our Auto, Home, Life, and personal item policy needs. We consider her a dear friend and always on top of things when we had claims. Always easy to reach out and communicate to with wealth of information such as “are we covered if a meteor struck our house”. We highly recommend Sandy and her associated Agency for all your insurance needs."
We responded:
"Michelle, we cannot thank you enough for your kindness! Miss Sandy is pure platinum, she believes in taking care of YOU and YOUR needs 100%. You are correct you are our dear friend! However Michelle, we cannot do this without YOU! Thank you for making our job a pleasure and for choosing the LaDonna Koeller State Farm Agency , we love having you as our Good Neighbor! "
Profile photo of Rey Bell

Rey Bell

April 30, 2024

5  out of  5
rating by Rey Bell
"Sandy @State Farm has always been very helpful and shows the customer care and support we would all want as a client!!"
We responded:
"Rey, thank you so much for taking the time to share this Good Neighbor News about Sandy...she is so knowledgeable, patient and caring! But, we can't do it with YOU Rey, thank you so very much for choosing the LaDonna Koeller State Farm agency!"
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Irene Calip

April 26, 2024

5  out of  5
rating by Irene Calip
"Wendy Tomanicek, works at LaDonna Koeller State Farm office. Wendy is an amazing State Farm representative. She is kind, patient and thoughtful with our family's insurance needs! She is the reason why I stay with State Farm! Highly recommended!"
We responded:
"Irene, thank you for sharing your kind words and experience with Wendy. Wendy is truly exceptional, I have worked with Wendy for years, I am honored that she is on Team LaDonna Koeller. However Irene, we can't do it without YOU! Thank you for being our Good Neighbor!"
Profile photo of Carrie Stremmel

Carrie Stremmel

April 25, 2024

5  out of  5
rating by Carrie Stremmel
"Eddie at the LaDonna Koeller office displayed exceptional professionalism in assisting me with my insurance needs. He went above and beyond to address all my queries and provide prompt responses, making the entire process seamless. Eddie's expertise and dedication to his job were evident in every interaction I had with him. I highly recommend his services to anyone in need of assistance with insurance matters."
We responded:
"Carrie, I want to thank you so much for sharing this Google review about our Team Member Mr. Eddie! He really is exceptional! Eddie makes everyone feel like they are old friends & Good Neighbors! The most amazing part of Eddie's service is the years of experience, listening to our clients needs & really taking care plus one. thank YOU Carrie for being our Good Neighbor at the LaDonna Koeller State Farm Agency!"
Profile photo of no name

no name

April 25, 2024

5  out of  5
rating by no name
"I have been with Ms Koeller for about a year, I love the service she provides and willingness to help me. I have asked her for help in the past. She was so happy to help me. I can't see me going to another agent ever again."
We responded:
"Thank you so much Good Neighbor No Name! We are so grateful for your review, we truly are willing to assist as we do not have a job without YOU! Thank you for taking the time to share...Thank you for choosing the LaDonna Koeller State Farm Agency! "
Profile photo of Pam Torres

Pam Torres

April 16, 2024

5  out of  5
rating by Pam Torres
"Nice place, all the people were very helpful,especially Sandy,I would recommend LaDonna Koeller(owner)- State Farm Office to everyone. I have been with this Agency now over 8months,an the minute I need questions answered or anything,I contact SandyLonghurst an she gets right back to me.LaDonna Koeller State Farm (Office) is really worth going and checking out,let them show you,what they can do for you."
We responded:
"Miss Pam, we have been lucky enough to receive two different google reviews from you, one last year & one today. Pam, you are such a pleasure to work with! We want to thank YOU for making our job more fun, it is best to review & review again...Thank you for your time & being our Good Neighbor! Pam, thank you so very much for taking the time to review the LaDonna Koeller State Farm Agency ! It was our pleasure as well to assist you Pam. Sandy is a true gem; knowledgeable & incredible to work with!! We look forward to assisting you, please send family & friends, we would LOVE to grow our Agency with clients like YOU! "
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JOE RECHT

April 1, 2024

1  out of  5
rating by JOE RECHT
"Very disappointed in State Farm. representative was pleasant. Took all my information for a business quote, and then told me I was rejected and gave me no reason saying State Farm just does. That almost feels prejudice."
We responded:
"Hi Joe! Thank you for taking my phone call. I appreciate being able to explain the reasoning behind the decline. We are looking forward to requoting you in six months. Thank you for taking the time to review the LaDonna Koeller State Farm Agency. We sure appreciate your time & efforts today!"
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Linda Wood

March 7, 2024

5  out of  5
rating by Linda Wood
"The team is so helpful and knowledgeable! Appreciate all they do!"
We responded:
"Linda, you Great Good Neighbor you! Thank you for letting us take care of your needs! It has been our pleasure to listen to you & insure you and your beautiful family with auto, home, life & income supplements! Thank you Linda for letting us do our job to make your wishes come true! "
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LisaMarie Holly

March 6, 2024

5  out of  5
rating by LisaMarie Holly
"LOVE LOVE LOVE her and her staff"
We responded:
"Thank you Lisa for giving us the opportunity to work with YOU! Our job is to take care of our customers, you made it easy by choosing the right coverage for your needs. We are always here for your Claims and coverage review. Thank you for being our Good Neighbor!"
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TLS TLS

February 29, 2024

5  out of  5
rating by TLS TLS
"LaDonna and her team, especially Wendy and Sandy, are great! They always answer and help us with whatever we need, and are quick to get back to us."
We responded:
"TLS Deserves the 5 Star Rating! We absolutely cannot do our job without YOUR Team! It is our honor & pleasure to be your agent. We thank you for allowing us to make sure your Business and personal needs are met! Looking forward to staying your Good Neighbor!! "
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Taya J.

February 13, 2024

5  out of  5
rating by Taya J.
"Sandy is the most patient and attentive person ever! I always get the service needed and it’s of amazing quality everytime. It’s not everyday you get hardworking people who will go above and beyond anymore ❤️"
We responded:
"Taya! We love having you in our office as our client & Friend...You are the reason we get to do what we do! Sandy is beyond wonderful...WE so appreciate you being with us for over five years, thank YOU for letting us help you with your insurance needs, we enjoy giving you our State Farm Hug of protection! "
Profile photo of Gary Jensen

Gary Jensen

January 24, 2024

5  out of  5
rating by Gary Jensen
"Always great service. Quick response to any questions. Very thorough with accessing needs and finding solutions to best address the needs at a fair price."
We responded:
"Thank you Gary for taking the time to review our office...We so appreciate you and your family over the years! It has been our pleasure to make sure you are covered correctly and take care of your needs! Thank you for choosing State Farm and the LaDonna Koeller Agency...We look forward to keeping you as our Good Neighbor! Thank you so much!"
Profile photo of Andrea Ninive

Andrea Ninive

January 16, 2024

5  out of  5
rating by Andrea Ninive
"Excellent service."
We responded:
"Thank you Andrea! Thank you for taking the time to share this good news! We are thrilled that you are our Good Neighbor at the LaDonna Koeller Insurance Agency, thank you for choosing my experienced team and State Farm! Please let us know what else we can do to assist, anytime! Thank you so much!"
Profile photo of Wendell Goodroad

Wendell Goodroad

January 4, 2024

5  out of  5
rating by Wendell Goodroad
"Wendy is the greatest representative I have ever dealth with. She is always friendly and extremely efficient."
We responded:
"Wow Wendell! We so appreciate YOU!! Wendy is pure joy to work with! She has 25 years experience with our clients, she is knowledgeable, efficient and so kind...Thank you for recognizing her platinum qualities...however Wendell, we cannot do it without YOU, we are so thankful that you are our Good Neighbor...We hope we can continue to take care of you and your family. Thank you once again for taking the time to review the LaDonna J Koeller Insurance Agency! "